The UPS Store

Reviews

• Patrick Pinchera

  May, 11 2018
  ★ ☆ ☆ ☆ ☆
  I stopped in to send a Priority Mail envelope. I had it all filled out, and ready to go. It took the counter person 5 minutes to figure out the system. Not a big deal, as I mostly get the new employees wherever I go. But when the total came to $14.31 for a flat rate envelope, I thought it was a little high. I asked: "Are you sure you are selecting Priority Mail, and not 1 Day Express Mail?" Yes, I am sure, was the response. So I paid, took my receipt home, and noticed at the bottom it says: "US Postal Rates Are Subject to Surcharge". OK, I get that, they are a business, and need to make a profit. But the rate for this exact same service at the US Post Office is $6.70, so that "Surcharge" is 113%. Never again. Thanks for the convenience of being in the way home, but that is robbery.
• Helen C

  Feb, 03 2018
  ★ ☆ ☆ ☆ ☆
  I would give this place 0 stars if I could. They goofed up the shipping and I didn't get my package on time. No apology, no customer service. They don't understand the importance of clearly communicating and didn't bother to explain the reason they are cheaper than the UPS store down the street is they send everything snail mail.

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