Kelly Ford

Reviews

• Gary Cole

  Oct, 20 2018
  ★ ★ ★ ★ ★
  This is our second car purchase with Kelly Ford. This was by far the best experience we've had over the years of car buying. I'm over 50, so I've been through it many times. Brent really worked hard to find us the right vehicle with the options that were important to us. He had to have it sent to the dealership. I think he did a good job of getting us the right price for it as well. The only snag was the manager (I can't remember his name), who tried to low ball us with our trade. Luckily we went to Carmax and got an offer from them. The manager agreed to match the offer, then tried to short change us. In all of my years of buying cars, I don't think I've ever seen anything like the switch play he did. Then when I asked for an explanation for it, he started to get mad. It wasn't going to break the deal for us, but he wasn't very professional. Angel got our insurance switched for the new car, and really made that easy. She was very pleasant to work with. Sandy gave us the information we needed to get through the finance part of the deal, and was also very pleasant to work with. Overall it was a good experience, and we'd do it again, just hoping that the manager would learn to control his emotions when someone asks why the numbers he stated he would match, didn't quite turn out that way.
• Andee Myatt

  Aug, 11 2018
  ★ ★ ★ ★ ★
  Fantastic car buying experience. Everyone I dealt with was knowledgeable and kind, offering service above and beyond my expectations. They took the time to make sure I was getting exactly what I wanted, needed, and even helped me program my phone and move over my insurance before I left. I could not be more pleased with my new car and the Kelly Ford Team!

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