Chevron

Reviews

• trevor thomas

  Feb, 17 2018
  ★ ☆ ☆ ☆ ☆
  (READ BEFORE DOING BUSINESS) The worst and most disrespectful service I've ever got from a U-haul rental station. I booked a truck online for 7pm. I got a call asking am I coming for the rental (Husband/Owner). I arrived a hour and a half earlier and asked the (Wife/business partner) can I get the truck now or do I have to wait to 7pm. NO ANSWER. She just start asking for my information. She asked for my debit card and I replied I logged all my information in online so I wouldn't have to go through this process. She said you can go somewhere else because she has been doing this for years. She was very argumentative when I ask why they ask for all your info online if I still have to give my card. Again no answer. After 5 minutes of threats to not give me the truck and call the police I told her just process me so I can leave. She does and the mileage on the truck was different from invoice. (thank God I seen that). The gas was low so when I got my thing packed in the truck I had to stop and get gas right away. They couldn't even fill the truck and it's a gas station. Then I was ready to bring it back to the station and the (Husband/owner) call and say "where the he'll you at?". I get up set and say it's not 7 pm yet. (I ordered 24 hour rental) He said you picked up the truck at 5:30pm. His wife didn't tell me to bring it back 530 because she was to busy arguing with me. Though this all it felt like I was being scammed. I ended up paying a second charge of $30.PLEASE TAKE IT FROM ME DO NOT RENT TRUCKS HERE OR GET GAS HERE. GAS HERE IS 20 CENT MORE THEN ANY WHERE ELSE.

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